What format designs are offered?   ART, DST, EXP, HUS, JEF, PES, VIP, VP3 and XXX  are currently the available formats depending on the size of the design.
 
How do I get my format for my machine?  Designer's Gallery Studio by Baby Lock is my preferred conversion software.
If you do not have this or any other software to convert, go to http://www.pulsemicro.com/ambassadordownload  and download the free software they offer. It will allow you to convert between most formats of designs. I have not tried it so I can not say how it works.
 
How will I receive my designs? As soon as you complete your payment, you should automatically link back to the website. When you do, choose "continue" and you will be given a link to download the files. You will also receive an e-mail with the link to download your designs. If you do not receive them, please contact me.
 
NOTE: If you receive a cross scripting error after completing your purchase, check your email in a few minutes and you should receive the download links. If not, contact me.